IT Services
Atlanta, GA

We provide IT support for businesses across Atlanta. From day-to-day technical support to strategic technology planning, we handle your IT needs so you can focus on running your business.

Responsive support. Proactive security. Technology that works.

IT services for Atlanta businesses
IT services for Atlanta businesses

IT Services in Atlanta, GA

How Our IT Services Can Help Your Atlanta Business

Our IT services provide the technical expertise and support your Atlanta business needs to operate efficiently. Instead of dealing with tech problems yourself, our team can handle everything from maintenance to emergency troubleshooting.

We offer all types of IT services including help desk support, managed IT services, cybersecurity, cloud services, and everything in-between.

Our approach also focuses on preventing problems before they occur while providing fast resolution when issues do arise.

IT Services in Atlanta, GA
Key IT services features

Our IT Services in Atlanta

  • IT consulting services

    IT Consulting

    Strategic technology guidance from experienced technicians. Build a more robust, faster, and dependable IT infrastructure for your business.

  • Business cybersecurity solutions

    Cybersecurity

    Comprehensive protection against data breaches and cyber threats. Includes managed detection & response services to safeguard your Atlanta business.

  • IT helpdesk services

    Helpdesk Services

    24/7/365 technical support for your team. Fast resolution of IT issues as they occur, minimizing downtime and disruption.

  • Cloud computing and migration services

    Cloud Services

    Complete cloud support from migration to optimization. Transform your business operations with scalable, accessible cloud solutions.

  • IT disaster recovery solutions

    IT Disaster Recovery

    Business continuity planning that works. Reliable data backup and recovery systems to protect your Atlanta business from unexpected disruptions.

  • Managed IT services for SMBs

    Managed IT for SMBs

    Tailored IT management for small and medium businesses. Full-service or co-managed solutions that enhance your entire technology stack.

  • Network support services

    Network Support

    Reliable network infrastructure management. Maximize uptime and performance while ensuring your business stays connected and productive.

  • IT asset management

    IT Asset Management

    Comprehensive tracking and optimization of technology assets. Reduce total cost of ownership and increase efficiency across your IT environment.

Our IT Services Process

What Working With Us
Looks Like

Here's a general idea of what working with us looks like. It may look different depending your business needs, but this should give you the gist of what to expect.

  1. Discovery

    • Understand Your Business

      We'll start by learning about your business, current setup, pain points, and exactly what your goals are.

    • Look at Your Systems

      Based on your needs we'll then look at your your existing systems, network, security, and infrastructure to identify strengths and weaknesses.

    Illustration for Discovery
  2. Planning

    • Planning

      Once we have a clear idea of your business and its needs, we'll then come up with a plan to solve those problems.

    • Collaborative Planning

      We'll also work with you collaboratively and make sure we're both on the same page before we move forward.

    Illustration for Planning
  3. Implementation

    • Setup & Configuration

      Next we'll go ahead and start working on the solutions we've planned, whether thats configuring systems, developing software, setting up security, or anything else.

    • Staff Training

      Your team gets hands-on training with new systems. Everyone learns exactly what they need to work efficiently.

    Illustration for Implementation
  4. Ongoing Support

    • Proactive Monitoring

      As time goes on, we'll continue to monitor your systems to ensure they're running smoothly. We spot and fix issues before they affect your business.

    • Help Desk Support

      Get help when you need it. Our team will respond quickly to solve technical problems and minimize downtime.

    Illustration for Ongoing Support
  5. Optimization

    • Continuous Monitoring

      We'll continue to check your systems often to make sure everything is running optimally. If we notice any issues, we'll fix them before they become a problem.

    • Strategic Planning

      As more advanced technologies become available, we'll help you take advantage of them as they come along.

    Illustration for Optimization
Process image illustration

Common Scenarios

How Atlanta Businesses Use Our IT Services

From day-to-day support to strategic technology initiatives, here's some ways businesses across Atlanta rely on our IT services to solve problems and drive growth.

IT services use cases
  • Managed IT services and support

    Managed IT Services

    Get comprehensive management of your entire IT infrastructure. We handle monitoring, maintenance, and support so you can focus on running your business.

    Managed IT services
  • Business cybersecurity protection services

    Cybersecurity Services

    Protect your business from threats with multi-layered security. We implement firewalls, endpoint protection, email security, and conduct employee training.

    Cybersecurity protection
  • Cloud services and migration

    Cloud Services

    Leverage the power of the cloud. We handle migration, setup, and management of platforms like Microsoft 365, AWS, Azure, and Google Cloud.

    Cloud services
  • Data backup and disaster recovery solutions

    Backup & Disaster Recovery

    Ensure business continuity with robust data protection. We implement reliable backup systems and recovery plans to get you back online quickly after any incident.

    Backup and recovery
  • Network setup and management services

    Network Management

    Build a reliable network foundation. We design, implement, and maintain your entire network infrastructure including routers, switches, Wi-Fi, and VPNs.

    Network management
  • IT support and help desk services

    IT Support

    Get reliable help desk support for your team. Resolve technical issues quickly with our responsive support team available when you need them.

    IT support

Atlanta, GA

About Us

TapTwice Digital is an IT services provider based in Atlanta. Since 2018, we've helped businesses across the metro area solve technology challenges, improve security, and leverage IT for growth.

Our team combines technical expertise with business understanding to deliver practical solutions that work. We focus on building long-term relationships with our clients, providing the ongoing support they need to succeed.

TapTwice Digital about us

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Frequently Asked Questions

  • What IT services do you offer in Atlanta?

    We provide comprehensive IT services for Atlanta businesses including technical support, network management, cybersecurity, cloud solutions, data backup, disaster recovery, and strategic IT consulting. Our services can be customized to meet your specific business needs.
  • Can you help my Atlanta business move to the cloud?

    Yes, we specialize in helping Atlanta businesses migrate to cloud platforms like Microsoft 365, Google Workspace, AWS, and Azure. We handle the entire process from planning to implementation, ensuring a smooth transition with minimal disruption to your operations.
  • How do you protect Atlanta businesses from cyber threats?

    We implement multi-layered security solutions including advanced firewalls, endpoint protection, email security, data encryption, and employee training. We also conduct regular security assessments to identify and address vulnerabilities before they can be exploited.
  • Do you work with small businesses in Atlanta?

    Absolutely. We serve Atlanta businesses of all sizes, from small startups to large enterprises. Our services scale to match your needs and budget, providing enterprise-grade IT support that's accessible to smaller organizations.
  • What areas around Atlanta do you serve?

    We serve businesses throughout the greater Atlanta metro area, including Buckhead, Midtown, Downtown, Decatur, Sandy Springs, Dunwoody, Alpharetta, Marietta, and surrounding communities. Our team can provide both remote and on-site support as needed.
  • Can you help with IT for specific industries in Atlanta?

    Yes, we have experience supporting Atlanta businesses across multiple industries including healthcare, legal, financial services, manufacturing, retail, and professional services. We understand industry-specific requirements and compliance needs.
  • Do you offer IT project services in Atlanta?

    Yes, we provide IT project services for Atlanta businesses including office relocations, network upgrades, server installations, and software implementations. We can handle one-time projects or ongoing technology initiatives based on your needs.
  • How do you handle data backup for Atlanta businesses?

    We implement comprehensive backup solutions that include local and cloud-based backups to ensure your data is protected against hardware failure, ransomware, and disasters. We regularly test backups to verify recoverability and maintain business continuity.
  • What makes your IT services different for Atlanta businesses?

    As an Atlanta-based company, we combine local presence with technical expertise. We understand the Atlanta business environment and provide personalized service with rapid response times. Our focus is on building long-term relationships and delivering practical solutions that drive business success.
  • Can you help with remote work setup for Atlanta businesses?

    Yes, we help Atlanta businesses implement secure remote work solutions including VPNs, cloud applications, collaboration tools, and mobile device management. We ensure your team can work productively from anywhere while maintaining security and compliance.
  • Do you offer IT consulting for Atlanta startups?

    Yes, we provide IT consulting specifically tailored for Atlanta startups. We help new businesses establish cost-effective, scalable IT infrastructure that can grow with their needs, avoiding common pitfalls and unnecessary expenses.
  • How do you monitor IT systems for Atlanta businesses?

    We use advanced remote monitoring tools to continuously track the health and performance of your IT systems. This allows us to detect and resolve many issues before they impact your business, minimizing downtime and disruption.
Benefits of professional IT services

Benefits

Why Outsource Your IT Services

Professional IT services give you access to technical expertise without the overhead of an in-house team. Focus on your core business while we handle your technology needs.

    Cost Efficiency

  • Reduced IT costs through outsourcing

    Lower Overhead

    Save on hiring, training, and retaining IT staff. Get a full team of experts for less than the cost of one in-house employee.

  • Predictable IT budget planning

    Predictable Costs

    Convert unpredictable IT expenses into a fixed monthly fee. Budget confidently without worrying about surprise technology costs.

  • Business Focus

  • Strategic business focus with IT outsourcing

    Core Business Focus

    Concentrate on running your business instead of fixing technology problems. Let specialists handle your IT while you drive growth.

  • Scalable IT solutions for business growth

    Scalable Resources

    Easily scale your IT support up or down as your business needs change. Add specialized expertise only when you need it.

  • Reduced Risk

  • Enhanced cybersecurity protection

    Better Security

    Benefit from enterprise-grade security practices. Stay protected against evolving cyber threats with proactive monitoring and updates.

  • Data backup and disaster recovery solutions

    Disaster Recovery

    Minimize downtime with robust backup and recovery systems. Get back to business quickly if hardware fails or disasters strike.

  • Competitive Edge

  • Access to latest technology and expertise

    Current Technology

    Stay up-to-date with the latest technology without researching it yourself. Leverage our expertise to implement the right solutions.

  • Proactive IT maintenance and support

    Proactive Support

    Prevent problems before they impact your business. Regular maintenance and monitoring keeps your systems running smoothly.

Ready for Reliable IT Support?

Get the technology expertise your Atlanta business needs to grow and stay secure.